We strictly adhere to the requirements of the data protection law established in India and this is published in accordance with:
- Section 43 A of the Information Technology Act, 2000;
- Regulation 4 of the Information Technology Rules, 2011 and
- Regulation 3(1) of the Information Technology Rules, 2011.
Medicimple may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case Medicimple is sold, the information collected from users may be transferred to the new owners.
As part of providing our Services to you, we may need to send routine communications to you, such as order transaction emails and other administrative messages through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though we prefer to communicate with our Customers via email, as may be deemed necessary, you agree to receive our phone calls, related to your orders/request on Medicimple.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order or other legal process served on Medicimple.
During your visit to our Website, We may automatically receive technical information about your computer/device, including your IP address, your computer operating system, time-zone, browser type and browser plug-in details, due to the settings on the Internet.
The information provided to Medicimple is saved and may be stored on one or more databases directly or indirectly maintained by Medicimple. Medicimple employs industry-standard security measures.
While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Medicimple.
Medicimple may, in future, request other optional information from you in order to customise the Website to deliver personalized service to our Customers.
The security of your personal information is important to us. When you enter sensitive information (such as credit card) on our registration or order forms, we encrypt that information. We strictly adhere to the requirements of the data protection law established in India.
You must ensure to provide us with the correct or up-to-date Personal Information. This will allow us to contact you for further correspondences with respect to your order at Medicimple. We are not responsible for any inaccurate information you provide to us, which may affect your shopping experience on our website.
When you browse our Website, We may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors and page response times. All these information help us analyse Customers' trends and preferences, and will help us in improving our service.
We do not sell or rent any personally identifiable information that you provide to us through this Website with any third party for commercial reasons. However, we engage trusted online payment service partners to perform payment processing and authorization services (for net banking or credit/debit card validation). Through your use of the Medicimple Services, you consent to our collection and transfer of your information to our payment service partner websites.
Your personally identifiable information can be accessed only on a need-to-know basis by certain Medicimple employees who are designated to carry out your requested activity, and all such employees are bound to strict confidentiality obligations.